RETURN / REFUND POLICY
We maintain strict quality standards for every order.
• No return or refund is allowed for opened, used, damaged, or worn products.
• Returns are accepted only if a wrong or damaged item is received and reported within 24 hours of delivery with proof (photo/video).
• Customized or special-order jewelry items are non-returnable and non-refundable.
• Refund approval (if applicable) is subject to verification.
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